Effective Date: 22/02/2025
At Marhabein, we take your privacy seriously. We know how important it is to keep your personal information secure and ensure that you have control over how your data is used. This Privacy Policy explains what information we collect, how we use it, and the measures we take to protect it.
By using our website, you agree to the terms outlined in this policy. If you have any questions or concerns, feel free to reach out to us.
Information We Collect
At Marhabein, we are committed to enhancing your experience while ensuring your privacy. When you visit our website, we may collect various types of information to provide you with relevant content and improve our services. This includes:
Personal Information
We collect personal information that you voluntarily provide to us when you interact with our website. This can include:
- Your Name: To personalize our communications and services.
- Email Address: For sending updates, newsletters, and responding to inquiries.
- Phone Number: If you provide it, we may use it to contact you directly regarding your questions or subscriptions.
Additionally, any other details you share when you subscribe to our newsletter, fill out a contact form, or engage with us in other ways will also be collected. Rest assured, we handle your personal information with the utmost care and confidentiality.
Usage Data
We automatically gather certain data regarding your usage of our website. This information is crucial for understanding how visitors interact with our content and for improving your browsing experience. Usage data may include:
- IP Address: This helps us identify your device and understand your general location.
- Browser Type and Version: Information about the browser you are using helps us optimize our website for different platforms.
- Pages Visited on Our Website: We track the specific pages you access to understand which content resonates most with our audience.
- Time and Date of Your Visit: This helps us analyze peak usage times and improve site performance.
- Time Spent on Each Page: Understanding how long users stay on specific pages allows us to refine our content to keep you engaged.
- Referral Sources: We track how you arrived at our site (e.g., search engines, social media, direct links) to enhance our marketing strategies.
Cookies and Tracking Technologies
To improve your overall experience on our website, we utilize cookies and similar tracking technologies. Cookies are small files stored on your device that help us:
- Remember Your Preferences and Settings: By storing your preferences, we can provide a more personalized experience during your visits.
- Analyze Website Traffic and Trends: This data enables us to understand user behavior and improve our content accordingly.
- Enhance Website Functionality and Security: Cookies help us maintain the integrity and security of our site.
You have control over cookie management through your browser settings. Feel free to adjust your preferences at any time to align with your comfort level regarding data collection.
How We Use Your Information
The information we collect is used for a variety of purposes aimed at enhancing your experience and ensuring effective communication. These purposes include:
- To Provide and Improve Our Website:
The data you share helps us optimize our content, resolve technical issues, and enhance your overall experience on our site.
To Communicate with You: If you reach out to us through a contact form or any other means, we may use your contact details to respond to your inquiries, provide customer support, or send you important updates about our services.
- To Send Newsletters and Marketing Materials:
If you choose to subscribe to our mailing list, we may periodically send you informative articles, updates, promotions, and other relevant content that we believe will interest you. You can opt-out of receiving these communications at any time, ensuring you have full control over the information you receive.
- To Analyze Website Performance:
We analyze usage data to gain insights into how visitors interact with our site. This understanding allows us to refine our content, improve user engagement, and ultimately deliver a better experience to our visitors.
We value your privacy and are committed to protecting your information. If you have any questions about our Privacy Policy or how we handle your data, please feel free to reach out to us.
Data Retention:
We retain your personal data only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy. This includes providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements.
Standard Retention Periods
- We store your personal data only for as long as we reasonably need it for legitimate business or legal purposes.
- If you have an account with us, we will retain your information for as long as your account remains active or as needed to provide you with our services.
- If you contact us with an inquiry, we may retain your data for a reasonable period after the inquiry has been resolved to ensure quality service and follow-up.
Legal and Regulatory Compliance
- In some cases, applicable laws or regulatory obligations may require us to retain certain types of data for a specified period. For example, financial and transactional records may be kept for compliance with UAE tax and financial regulations.
- If required for legal proceedings, law enforcement, or fraud prevention, we may retain personal data beyond the standard retention period.
Anonymization and Extended Storage
- Under certain circumstances, we may anonymize your personal data so that it can no longer be linked to you. This anonymized data may be used for statistical, research, or analytical purposes and may be retained indefinitely.
- Anonymized data does not include any personally identifiable information and cannot be traced back to individual users.
Data Deletion and Review Process
- Our data retention policies are reviewed regularly to ensure compliance with applicable laws and industry standards.
- When we no longer need your personal data, we securely delete, anonymize, or dispose of it in accordance with best practices for data protection and security.
If you wish to request deletion of your personal data or have any concerns regarding how long we store your information, you may contact us.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
- With trusted service providers:
We may partner with third-party vendors who help us maintain and operate our website, send emails, or analyze website traffic. These providers are required to handle your data responsibly.
- To comply with legal obligations:
If required by law or legal process, we may disclose your information to regulatory authorities or law enforcement agencies.
Data Security
We take appropriate security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include:
- Secure encryption protocols
- Firewalls and malware protection
- Regular security audits
However, no method of data transmission over the Internet is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Children’s Privacy and Age Restrictions
Marhabein is designed for a general audience and is not intended for use by children under the age of 18. We do not knowingly collect, store, or process personal information from minors.
If you are a parent or guardian and believe that your child has provided personal information on our platform without your consent, we encourage you to contact us immediately.
Upon verification, we will take appropriate steps to remove any collected data related to the minor.
Limited Access for Minors
While our content is suitable for a general audience, certain interactive features (such as comments, subscriptions, or account creation) may require age verification.
We do not actively monitor the age of users; however, if we discover that a minor has provided personal data in violation of our policies, we will delete the information and restrict access to our services.
Legal Compliance
We comply with applicable child privacy protection laws in the United Arab Emirates and other regional regulations that safeguard minors’ personal data.
If you become aware of any unauthorized use of our platform by a minor, please contact us so we can take the necessary steps to address the issue.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- You can request access to the personal information we have about you.
- If any information is inaccurate or incomplete, you can ask us to correct it.
- You may request that we delete your personal data, subject to legal requirements.
- If you no longer wish to receive promotional emails, you can opt out by following the unsubscribe link in our emails.
To exercise any of these rights, please contact us.
Third-Party Links
Our website may contain links to third-party websites and applications for your convenience and additional information. When you click on these links, you will be directed to external platforms that operate independently from Marhabein. Please note that we do not have control over the content, policies, or practices of these third-party websites and applications. As such, we are not responsible for how they collect, use, or share your personal information.
We strongly encourage you to review the privacy policies and terms of service of any external site or application you visit before providing any personal information. Your interactions with these third-party platforms are solely at your own risk, and Marhabein holds no liability for any consequences arising from such engagements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we handle your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, you can reach us at:
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Thank you for trusting Marhabein with your personal information. Your privacy matters to us, and we’re committed to keeping your data safe and secure.